proxy server errors

This may be a reminder for some of you, but I thought it would be worth sharing again. Every once in a while, you may encounter the following error message when trying to visit one of our electronic journals or resources, either through the catalog or via the Find Journals page (though I try to make sure that this doesn't happen):

To allow http://www.nsca-scj.org/pt/re/ssc/issuelist.htm to be used in a starting point URL, your EZproxy administrator must first authorize the hostname of this URL in the ezproxy.cfg file.

Within this database's section of ezproxy.cfg, the following line must be added:

Host www.nsca-scj.org

The EZproxy server must then be restarted to make the change take effect.

Links to our electronic resources on the website and in the catalog all link through the library's proxy server. This allows students, faculty and staff who are off campus to be able to log into our electronic resources. The above error message means that the journal or resource you are trying to access has not been properly "added" to the proxy server.

If you are on campus and see this message, simply delete the proxy server address (https://login.libproxy.noctrl.edu/login?url=) from the URL to visit the resource. In this case, https://login.libproxy.noctrl.edu/login?url=http://www.nsca-scj.org/
pt/re/ssc/issuelist.htm would become http://www.nsca-scj.org/pt/re/ssc/issuelist.htm and should allow you to visit the site. However, please pass along the error message to me. This will allow me to give the needed information about the resource to the appropriate ITS team member so it can be correctly linked to the proxy server.

Unfortunately there is not a similar workaround If you--or the patron your are assisting--are off campus. In that case please pass the error message along to me and I will contact ITS as soon as possible. During the week, it typically takes under 24 hours for ITS to add the resource to the proxy server.

I try to be as proactive as I can about preventing this error message from appearing, but I do miss things and electronic resources sometimes make changes that disrupt proxy settings without notification. So just let me know if the error message happens to come up and I'll work with ITS to get the resource added to the proxy server as quickly as possible.